Protect Sensitive Information. Stay Compliant.
Built for Australian Privacy Act compliance, designed for healthcare, legal, and government sectors.
- Privacy Act 1988 compliance: Automated detection and redaction aligned with Australian Privacy Principles (APPs)
- Perth-based, Australia-wide: Local expertise with deep understanding of WA and Australian compliance requirements
- Standalone or integrated: Use independently or connect with OCR, SharePoint, Odoo, and document management systems
- Your data, your control: Cloud, on-premises, or hybrid deployment. Australian data residency options available.
What you must know
Manual redaction isn't just slow: it's risky. Staff armed with black markers or basic PDF tools create compliance gaps, waste professional time, and expose your organisation to Privacy Act breaches that can cost up to $50 million under Office of the Australian Information Commissioner (OAIC) enforcement.
Global cloud redaction APIs might promise convenience, but they send your sensitive Australian data overseas, create vendor lock-in, and operate under jurisdictions that don't understand the 13 Australian Privacy Principles your organisation must follow.
Tricore Tech Redaction & Privacy Protection service gives Western Australian organisations intelligent, automated redaction built for local compliance. You define the rules. You choose where data lives: Perth data centers, Sydney infrastructure, or your own servers. You control the entire process.
Whether you're a Perth medical clinic processing patient records, a WA legal firm preparing FOI requests, or a government agency, or a mining/construction company handling sensitive documents, you need redaction technology that actually works for Australian Privacy Act requirements.
The Challenges for WA organisations
Healthcare & Medical
Patient records, pathology reports, radiology images contain Medicare numbers, addresses, dates of birth that must be protected under Privacy Act and professional obligations. Manual redaction of 50+ medical records per day pulls clinical staff away from patient care.
Legal Services
Discovery documents, FOI requests, court filings require precise redaction of client names, privileged communications, third-party information. With OAIC able to impose penalties up to $50M for Privacy Act breaches, manual methods create unacceptable risk.
Government & Public Sector
Freedom of Information (FOI) requests under the WA FOI Act require redacting personal information from cabinet documents, internal communications, briefing materials. Volume of requests growing 30% annually while staffing remains flat.
Aviation & Employment
CASA pilot licenses, medical certificates, employment records contain sensitive personal information requiring protection. Manual processing of credential verification creates bottlenecks and compliance risks.
How it Works
Our OCR & Data Activation suite doesn't just read documents: it understands them. We convert any PDF, scan, or photo into structured data with confidence scoring, intelligent validation, and seamless integration into your existing systems. Australian-hosted, human-supervised, and built for healthcare and government compliance.
1. 1. Upload Documents (Any Format)
Upload PDFs, scanned images, Word documents, or photos directly to the platform. Works with documents already processed or raw scans.
Optional: Integrate with OCR & Data Activation service for end-to-end processing.
2. Intelligent Detection (Australian PII Patterns)
AI-powered recognition automatically identifies Australian-specific sensitive data:
- Personal identifiers: Medicare numbers, driver's licenses, Australian passports, dates of birth, addresses
- Financial data: BSB/account numbers, ABN/ACN, tax file numbers (TFNs), transaction details
- Healthcare information: Medical record numbers, diagnoses, treatment details, patient identifiers, PHI
- Legal content: Case numbers, privileged communications, witness details, client information
- Government identifiers: Centrelink numbers, government employee IDs, classified markings
Pattern recognition trained on Australian document formats, not generic international patterns.
3. Define Your Redaction Rules
Complete control stays with your organisation (not buried in algorithm black box):
- Custom patterns: Define regex for WA-specific document types or internal identifiers
- Sensitivity thresholds: Set confidence levels for automatic processing vs. human review
- Context-aware rules: Different policies for different document categories, user roles, disclosure purposes
- Reusable templates: Build libraries for common scenarios (FOI requests, court filings, research de-identification)
User-defined approach means you adapt to changing Privacy Act requirements, not wait for vendor updates.
4. Human Validation (Professional Review)
AI accelerates detection. Humans ensure accuracy:
- Visual preview: See exactly what will be redacted before finalizing
- Confidence scoring: Understand detection certainty for each identified item (flagged items below 85% confidence for manual review)
- Undo/redo: Adjust decisions without starting over
- Approval workflows: Multi-level review for high-sensitivity documents (legal privilege, classified information)
This maintains the human oversight required under APP 1 (open and transparent management).
5. Apply Redaction (Multiple Methods)
Choose redaction approach based on document purpose:
- Permanent removal: Irreversible "burn-in" for public release (FOI responses, court filings)
- Reversible overlay: Role-based reveal permissions for internal sharing (different disclosure levels for different teams)
- Annotation layers: Preserve original with separate redaction layer for version control
- Selective redaction: Generate multiple versions for different audiences from single source
6. Audit Trail & Compliance Reporting
Every redaction action logged with immutable audit trail:
- Who: User identity, role, authorisation level
- What: Specific content redacted, method used, confidence scores
- When: Timestamp (AEST/AWST), processing duration
- Why: Reason codes, regulatory basis (e.g., APP 6 - use limitation, APP 11 - security)
- Output: Compliance reports formatted for OAIC requirements, internal governance, FOI Act documentation
Australian Privacy Act 1988 Compliance
Built for the Australian Privacy Principles (APPs)
- APP 1 - Open and Transparent Management: Platform provides clear privacy policy, documented practices, accessible complaint mechanisms. All processing activities logged and explainable.
- APP 6 - Use or Disclosure: Redaction enables using documents for secondary purposes (e.g., research, training) while limiting disclosure of personal information to what's necessary.
- APP 11 - Security of Personal Information: AES-256 encryption at rest, TLS 1.3 in transit, role-based access control, Azure Key Vault integration (or customer-managed keys for on-premises).
- APP 12 - Access to Personal Information: Reversible redaction method allows organisations to provide individuals access to their own information while protecting third parties.
- APP 13 - Correction of Personal Information: Version control and audit trails enable tracking corrections to redacted documents, maintaining data quality obligations.
Western Australian Specific Considerations
- WA FOI Act 1992: Automated redaction for Freedom of Information requests, with templates for common exemption clauses (Cabinet documents, personal information, commercially sensitive).
- WA Health Records Act: Healthcare redaction aligned with WA health privacy requirements, not just federal Privacy Act.
- OAIC Enforcement Reality: With penalties now up to $50 million for corporations (30% of adjusted turnover), manual redaction methods creating "reasonable steps" defence problems under APP 11.
Beyond Privacy Act: Supporting Frameworks
- HIPAA (for WA organisations with US operations/partnerships)
- GDPR (for WA organisations handling EU resident data)
- NIST Privacy Framework (voluntary best practice alignment)
- ISO 27701 (privacy information management certification pathway)
Deployment Options for WA organisation
Cloud Deployment (Azure Australia)
Best for: Perth SMEs, WA health clinics, regional government offices
Infrastructure:
- Azure Australia East (Sydney) or Australia Southeast (Melbourne) regions
- Data never leaves Australian sovereign territory
- Automatic scaling for document volume fluctuations
- Managed security updates, 99.9% uptime SLA
Timeline: 4-6 weeks from contract to production
Pricing Model: Consumption-based (per page processed, not per seat)
Ideal if: You prefer managed infrastructure, need flexible scaling, comfortable with trusted Australian cloud providers
On-Premises Deployment
Best for: WA government agencies, large Perth legal firms, organisations with strict data residency mandates
Infrastructure:
- Deploy on your Perth/WA data center infrastructure
- Air-gapped network support (no internet connectivity required)
- Customer-managed encryption keys, security policies, access controls
- Integration with existing identity management (Active Directory, Okta)
Timeline: 8-12 weeks including infrastructure setup, testing, training
Pricing Model: Perpetual license + annual support, or subscription
Ideal if: Regulatory requirements mandate on-site processing, you have existing infrastructure to leverage, maximum control priority
On-Premises Deployment
Best for: Large WA organisations with mixed requirements
Architecture:
- High-sensitivity documents (Cabinet materials, legal privilege, classified) processed on-premises
- High-volume, lower-sensitivity work (routine FOI, standard redaction) in Azure Australia cloud
- Intelligent routing based on document classification, metadata, user role
- Single management interface for both environments
Timeline: 10-14 weeks for full hybrid architecture
Pricing Model: Combined on-premises + cloud consumption
Ideal if: You have diverse document types with different security requirements, want cost optimisation without compromising on sensitive data, staged migration from on-premises to cloud
Key Features & Capability
Redaction Methods
Automatic Redaction
- AI detection of Australian PII patterns (Medicare, TFN, ABN, driver's license formats)
- Batch processing: 500+ pages per hour
- Confidence threshold configuration (typically 85%+ for automatic, below for human review)
- Preview before final application
Manual Redaction
- Interactive document viewer (web-based, no software install)
- Select and redact specific text, regions, entire pages
- Drawing tools for irregular shapes (signatures, handwriting, images)
- Undo/redo, multi-level zoom, page navigation
Pattern-Based Redaction
- Custom regex patterns for organisation-specific identifiers
- Industry templates: Healthcare (MRN, HIN), Legal (case numbers), Government (employee IDs)
- Pattern library management, import/export, version control
- Test patterns against sample documents before deployment
Smart Redaction
- Context-aware detection (e.g., redact "Dr. Smith" as medical provider but not in academic references)
- Conditional logic based on metadata (redact differently for internal vs. external release)
- Role-based policies (lawyers see less redaction than paralegals in same document)
- Document type routing (invoices use financial template, medical records use healthcare template)
Document Type Support
- PDF documents: Native and scanned, multi-page, fillable forms
- Images: JPG, PNG, TIFF, WEBP, BMP (including scanned documents, photos of documents)
- Microsoft Office: Word (.docx), Excel (.xlsx), PowerPoint (.pptx) - converted to PDF for redaction
- Mixed content: Typed text + handwriting, tables, checkboxes, signatures
- Low-quality scans: Faded documents, skewed pages, poor lighting (pre-processing enhancement available)
Integration Capabilities
Native Integrations:
- OCR & Data Activation: Upload documents → OCR extraction → automatic redaction → structured output
- Odoo: Direct integration if using Odoo DMS/ERP (document capture, redaction trigger, output storage)
- SharePoint: Microsoft 365 connector (SharePoint libraries, Teams file sharing, OneDrive)
API Integration:
- RESTful API (OAuth 2.0 authentication, OpenAPI 3.0 specification)
- Webhook notifications (processing completed, errors, approval required)
- Rate limiting: Configurable based on subscription tier
- SDKs: Python, JavaScript/Node.js, C# (others on request)
EDRMS Integration:
- Custom connectors for electronic document and records management systems
- Examples: TechnologyOne ECM, HP Content Manager (TRIM/Records Manager), OpenText
- Bi-directional synchronization (ingest documents, push redacted outputs, maintain metadata)
Why Choose Tricore Tech
Perth-Based with WA Market Understanding
We understand Western Australian compliance requirements because we operate here. Our Perth team knows WA FOI Act requirements, regional health privacy considerations, local government obligations. You'll talk to real people in Perth time zones, not offshore call centers or automated chatbots.
Australian Privacy Act Built-In, Not Bolted On
Redaction rules, detection patterns, compliance reporting designed for the 13 Australian Privacy Principles from day one. Not generic international tools adapted with Australian "overlay." Pattern recognition trained on Australian document formats (Medicare cards, TFN forms, CASA licenses, Commonwealth government documents).
Standalone Service (Not Locked Into Platform)
Use redaction independently with your existing document workflows. Upload already-processed documents from any source. Or integrate with our OCR & Data Activation for end-to-end processing. Or connect via API to SharePoint, Odoo, EDRMS. Your choice, not forced bundling.
No Vendor Lock-In (Data Freedom Guaranteed)
Export redacted documents and metadata anytime in standard formats (PDF, JSON, CSV). Move to other systems without penalty, complexity, or data hostage situations. On-premises deployment option means complete independence from cloud providers. Australian data residency options keep data under your control, in your jurisdiction.
Human-in-the-Loop AI (Not Black Box Automation)
AI accelerates redaction detection and processing. Humans validate results, make final decisions, maintain accountability. Review workflows, approval requirements, audit trails built into every deployment. This aligns with APP 1 requirements for transparency and human oversight of automated decisions (new OAIC guidance effective December 2026).
Multidisciplinary Team (Not Just Technology Vendors)
Our Perth team combines software development, business process improvement, privacy compliance expertise, healthcare/legal domain knowledge. We understand your workflow challenges, regulatory obligations, operational realities. We speak your industry's language, not just talk about "digital transformation" and "AI innovation."
Founding Client Programme
Requirements:
- WA-based organisation (Perth metro or regional Western Australia)
- Sign contract by March 31, 2026
- Participate in case study (optional, anonymised if preferred)
- Provide feedback for product improvement
Includes:
- Priority implementation (2-3 week fast-track for cloud deployments)
- Quarterly strategy reviews with Tricore Tech leadership (12 months)
- Input into feature roadmap for WA-specific requirements
- Extended support hours during implementation period
To check eligibility: Contact us with brief description of organisation, sector, document volumes, timeline.